CMI

Participants understand the impact of an organisation’s structure and governance on management and leadership. Participants will learn how theoretical models, management and leadership approaches and styles can be applied in work settings. They will review the knowledge, skills and behaviours to be effective in the role and propose how a culture of mutual trust, respect and support can be developed in teams.

Participants learn and demonstrate their ability to lead individuals and teams to success. The assessment focuses on the theoretical and practical approaches to developing, leading, and managing teams as well as the knowledge and skills required to evaluate team capabilities, analyse recruitment processes, staff selection and learning and development activities. On successful completion of the assessment the manager will have a full grasp on how individuals and teams can be supported, motivated and inspired to exceed expectations.

Participants learn the essential management skill: the ability to translate organisational objectives into operational plans. They understand the importance of strategic direction of the organisation and learn how they can contribute to the strategic planning process. Participants learn about the knowledge and skills required to create and deliver operational plans, including the need to set key performance indicators, monitor quality and outcomes against the plan, and how to effectively report on findings.

Participants learn about the importance of innovation in transforming organisations, teams and individual performance. They deep-dive into the best ways to identify opportunities for innovation in the workplace- in the form of new working practices, processes, new products or services, analyse the rationale for developing initiatives and learn how to turn ideas into reality.

Participants learn the importance of management research in planning and managing a project in the workplace and do a deep-dive into it’s key outcomes  - innovation, product development, performance improvement, change, customer service excellence, strategy and problem solving. In this assessment they will learn to practically plan and manage a project in the workplace or an academic enquiry relevant to an identified business need or challenge.

Participants will look into the challenge of developing quality within organisations. They will understand what quality means, and focus on embedding continuous improvement into working practices. Participants will deep-dive into the scope and purpose of quality management, approaches, tools and techniques for managing quality and how to judge its success.

Participants will learn the importance of managing finances from an organisational perspective, and understand the knowledge, skills and behaviour required for it. They will understand how financial systems within an organisation operate and the decisions that need to be made based upon financial information. Participants will evaluate the sources of finance for organisations and understand the principles for setting and managing budgets in line with regulatory and organisational guidelines.

Participants will learn how data analysis and information management can lead to increased competitiveness, innovation, productivity and customer satisfaction. They will understand the purpose and practises of interpreting, managing and presenting business data and information to inform decision making. Participants will reflect on the organisation’s ability to interpret, use and harness big data and the challenges involved in it.