Programme overview
2 days
Intensive applied
learning
Hands-on
Work directly
with Claude
Business-focused
Built around real
professional tasks
No coding required
Designed for
business professionals

spacer

What will you learn 

Go beyond prompting. Put Claude to work. 

Claude can do far more than answer questions. Used effectively, it can help you research, analyse complex information, review documents, improve professional writing and structure difficult business problems. 

This two-day applied programme shows you how to turn Claude into a practical partner for everyday knowledge work - with structured workflows, critical judgement and responsible human oversight. 

01 

Research smarter 

Structure questions, synthesise information and turn findings into conclusions. 

 

02 

Analyse documents faster 

Extract themes, compare sources and identify risks, gaps and inconsistencies. 

   

03 

Write better 

Draft, edit and adapt professional communications for different audiences. 

 

04 

Solve complex problems 

Break challenges down, explore scenarios and challenge assumptions. 

   

05 

Build repeatable workflows 

Move beyond one-off prompts to reusable ways of working. 

 

06 

Use AI responsibly 

Validate outputs and apply appropriate judgement, confidentiality and oversight. 

spacer

Who should attend?

Built for professionals who work with information 

  • Managers and team leaders 
  • Analysts and researchers 
  • Consultants and advisors 
  • Strategy and transformation professionals 
  • Finance, HR and marketing professionals 
  • Project and programme managers 

No technical or programming background required. 

spacer

Programme structure

Explore the eight modules designed to build practical skills for using Claude effectively in professional work.

Module 1: Generative AI & Claude Foundations

What you'll explore:

  • How generative AI and large language models work
  • Claude's role as an AI assistant for knowledge work
  • Key capabilities and professional applications
  • Understanding limitations, hallucinations and uncertainty
  • Identifying high-value Claude use cases
Module 2: Structured Prompting for Professional Work

What you'll explore:

  • Clearly defining tasks and expected outcomes
  • Providing sufficient context and source information
  • Using roles, instructions and constraints effectively
  • Designing structured output requirements
  • Iterating and refining prompts based on results
Module 3: Professional Writing & Communication with Claude

What you'll explore:

  • Developing high-quality first drafts
  • Improving clarity, structure and flow
  • Tailoring communication to different stakeholders
  • Transforming complex information into accessible language
  • Using Claude as an editor, reviewer and challenger
Module 4: Document Analysis & Knowledge Synthesis

What you'll explore:

  • Analysing lengthy documents and source material
  • Extracting themes, facts, risks and recommendations
  • Comparing multiple documents and perspectives
  • Identifying gaps, inconsistencies and contradictions
  • Producing structured summaries and executive briefs
Module 5: AI-Powered Research & Information Synthesis

What you'll explore:

  • Structuring effective research questions
  • Breaking broad topics into research components
  • Organising information into themes and findings
  • Synthesising information into conclusions
  • Differentiating evidence, assumptions and AI-generated inference
Module 6: Complex Problem Solving & Decision Support

What you'll explore:

  • Breaking complex business problems into components
  • Applying structured frameworks to analysis
  • Exploring alternative perspectives and scenarios
  • Challenging assumptions and identifying blind spots
  • Converting analysis into decision-ready recommendations
Module 7: Building Reusable Claude Workflows

What you'll explore:

Moving beyond isolated prompts to multi-step workflows.

  • Developing reusable prompt and workflow templates
  • Maintaining consistency across recurring activities
  • Building review and quality-control stages into workflows
  • Applying workflows to participants' own professional responsibilities
Module 8: Responsible AI & Personal Claude Adoption Plan

What you'll explore:

  • Understanding confidentiality and appropriate information handling
  • Validating facts, analysis and AI-generated conclusions
  • Recognising bias, context limitations and uncertainty
  • Determining where human judgement and oversight are required
  • Developing an individual 30-day Claude adoption plan

spacer

PRACTICAL TOOLS & RESOURCES 

You will walk away with 

A practical toolkit to help you apply Claude confidently and effectively in your professional work. 

✓ 

Claude Prompt Library 

Covering common professional activities 

01 

Knowledge-work use-case library 

02 

Structured prompting framework for complex tasks 

03 

Research and information-synthesis templates 

04 

Document-analysis and comparison templates 

05 

Business problem-solving framework 

06 

Reusable workflow-design templates 

07 

AI output quality and validation checklist 

08 

Personal Claude workflow canvas 

09 

30-day workplace adoption plan 

10 

Digital reference materials for continued workplace application 

Practical resources you can keep using beyond the programme and apply directly in your day-to-day work. 

spacer

Looking to upskill your teams?

spacer

PwC Academy Certificate of Completion
CERTIFICATE OF COMPLETION
Get recognised for your learning
Complete the course and earn a PwC Academy Certificate of Completion to showcase your professional development.
 
A tangible recognition of your commitment to continued professional development.

Schedule

  • Beyond the Prompts: Claude fundamentals

    Beyond the Prompts: Claude fundamentals

    2 days
    1200 USD
    1200 USD
    City
  • Applied AI Agents Bootcamp

    Applied AI Agents Bootcamp

    4, 11, 18 and 25 October 2026
    11018 AED
    11018 AED

Enquire now

CAPTCHA

Connect with our team

Join our events
Explore upcoming events sessions and webinars.
Events landing
Client case studies
Read case studies and outcomes delivered now.
to be replaced?
Blogs
Read insights updates and expert viewpoints.
Blogs
Press releases
Access official statements and firm updates.
Press releases
Videos and podcasts
Watch expert interviews and key discussions.
video and podcast