Microsoft Copilot for Business Productivity
What will you learn
01 Identify agentic AI opportunities Find and validate high-value organisational processes where AI agents can create measurable value. | 02 Design agentic workflows Translate current business processes into future-state workflows with agents, automation and human decision points. | |
03 Build an agent prototype Configure, test and progressively improve an AI-agent solution around a real organisational use case. | 04 Connect tools and information Design the knowledge, data, tools, actions and integrations required for reliable agent execution. | |
05 Test and govern responsibly Evaluate performance, manage autonomy and risk, and build human oversight and escalation into the solution. | 06 Move toward implementation Build the business case, adoption approach and practical 90-day roadmap for controlled implementation. |
Built for professionals who work with information
- Managers and team leaders
- Business and functional professionals
- Finance, HR, marketing and operations teams
- Analysts and project managers
- Consultants and professional-services teams
- Knowledge workers using Microsoft productivity tools
No technical or programming background required.
Explore the eight modules designed to build practical skills for using Microsoft Copilot effectively in professional work.
Module 1: Microsoft Copilot & Generative AI Foundations
What you'll explore:
- Understand where Microsoft Copilot fits within everyday professional work
- Identify high-value productivity use cases across common business activities
- Understand capabilities, limitations and appropriate human oversight
Module 2: Structured Prompting & Context for Better Outputs
What you'll explore:
- Define clear tasks, objectives and output requirements
- Provide relevant context, instructions and constraints
- Iterate and refine Copilot outputs for professional use
Module 3: Writing, Summarisation & Professional Communication
What you'll explore:
- Draft and improve professional communications
- Summarise information for different audiences
- Adapt tone, structure and level of detail to stakeholder needs
Module 4: Analysing Information & Developing Management-Ready Insights
What you'll explore:
- Use Copilot to organise and interpret information
- Identify themes, trends and key messages
- Turn analysis into concise management-ready insights
Module 5: Document & Presentation Workflows
What you'll explore:
- Improve document-development workflows
- Structure and refine presentations
- Use AI to accelerate review, editing and content transformation
Module 6: Meeting & Collaboration Workflows
What you'll explore:
- Use Copilot to support meeting preparation and follow-up
- Summarise discussions and identify actions
- Improve recurring collaboration and knowledge-work activities
Module 7: Building Repeatable Copilot-Enabled Workflows
What you'll explore:
- Move beyond one-off prompts to repeatable ways of working
- Identify recurring activities suitable for AI enablement
- Build practical workflows that improve consistency and productivity
Module 8: Responsible AI & Personal Adoption Plan
What you'll explore:
- Validate AI-generated outputs before use
- Apply appropriate confidentiality, judgement and responsible AI principles
- Define priority Copilot workflows for workplace adoption
PRACTICAL TOOLS & RESOURCES
You will walk away with
A practical toolkit to help you use Microsoft Copilot more effectively in your day-to-day professional work.
| ✓ | Personal Copilot workplace adoption plan A practical plan to help participants embed Copilot into priority workplace activities. |
01 Structured prompting checklist for Microsoft Copilot | 02 Professional writing and summarisation prompt examples |
03 Document, presentation and meeting workflow examples | 04 Management-insight prompt patterns |
05 Reusable Copilot workflow canvas | 06 AI output validation and responsible-use checklist |
Practical resources you can keep using beyond the programme and apply directly in your day-to-day work.
Schedule
Programme details to be announced soon; watch this space.
Connect with our team
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Dhisha Viswanathan
Programme Advisor - Digital Programme
