CompTIA A+ is the industry standard for launching IT careers into today’s digital world.

The CompTIA A+ certification is designed to validate the skills and knowledge of individuals entering the IT field, particularly in roles related to IT support and technical troubleshooting. The certification covers a wide range of topics related to hardware, software, and IT operations. This is a 40 hours training divided into 2 cores as follows:

  • 20 training hours Core 1 (220-1101)
  • 20 training hours Core 2 (220-1102)

Who is it for

CompTIA A+ certification is ideal for individuals looking to start their career in IT support related job such as:

  • Field Service Technician
  • IT Support Manager
  • Business Analyst
  • Data Support Technician
  • Technical Support Specialist
  • MSP Personnel
  • IT Server Technician
  • IT Specialist
  • Help Desk Technician
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What will you learn

CompTIA A+ validates certified professionals have the skills required to support today’s digital world. Below are some of the skills you will learn:

  • Hardware - Identifying, using and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce
  • Operating Systems - Install and support Windows OS including command line and client support, system configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS
  • Software Troubleshooting - Troubleshoot PC and mobile device issues including common OS, malware and security issues
  • Networking - Explain types of networks and connections including TCP/IP, WIFI and SOHO
  • Troubleshooting - Troubleshoot real-world device and network issues quickly and efficiently
  • Security - Identify and protect against security vulnerabilities for devices and their network connections
  • Mobile Devices - Install and configure laptops and other mobile devices and support applications to ensure connectivity for end users
  • Virtualisation and Cloud Computing - Compare and contrast cloud computing concepts and set up client-side virtualisation
  • Operational Procedures - Follow best practices for safety, environmental impacts, and communication and professionalism 

About the qualification body

The CompTIA A+ certification is accredited by the Computing Technology Industry Association (CompTIA), a leading voice and advocate for the $5 trillion global information technology ecosystem. CompTIA is a vendor-neutral, independent source of information on a wide range of technology topics, including cybersecurity; education, training and certification of the global tech workforce; new and emerging technologies; legislation and policies affecting the industry and workforce data, development and trends. Learn more

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