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CompTIA A+
A+
A+

A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. A+ is the industry standard for launching IT careers into today’s digital world.

  • The only credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment
  • Trusted by employers around the world to identify the go-to person in end point management & technical support roles
  • Regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace
CompTIA A+

The A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content:

  • Demonstrate baseline security skills for IT support professionals
  • Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
  • Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
  • Support basic IT infrastructure and networking
  • Configure and support PC, mobile and IoT device hardware
  • Implement basic data backup and recovery methods and apply data storage and management best practices
CompTIA A+

Jobs that use A+:

  • Service Desk Analyst
  • Data Support Technician
  • Help Desk Tech
  • Desktop Support Administrator
  • Technical Support Specialist
  • End User Computing Technician
  • Field Service Technician
  • Help Desk Technician
  • Associate Network Engineer
  • System Support Specialist
CompTIA A+

9 to 12 months hands-on experience in the lab or field.

CompTIA A+

Pass the A+ Exam

Course structure

9 skills that you master and validate with A+:

HARDWARE

Identifying, using, and connecting hardware components and devices.

OPERATING SYSTEMS

Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS.

SOFTWARE TROUBLESHOOTING

Troubleshoot PC and mobile device issues including application security support.

NETWORKING

Explain types of networks and connections including TCP/IP, WIFI and SOHO.

HARDWARE & NETWORK TROUBLESHOOTING

Troubleshoot device and network issues.

SECURITY

Identify and protect against security vulnerabilities for devices and their network connections.

MOBILE DEVICES

Install & configure laptops and other mobile devices.

VIRTUALIZATION & CLOUD COMPUTING

Compare & contrast cloud computing concepts &set up client-side virtualization.

OPERATIONAL PROCEDURES

Follow best practices for safety, environmental impacts, and communication and professionalism.

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